Phelps Water offers a wide variety of convenient payment options for our customers. Simply choose the option that best suits your needs.
Payment By Mail
If paying by check or money order through the mail, please send all payments with your payment card. To avoid late fees, please mail your payment at least five-seven business days before the due date specified on your bill.
Payment Drop-off Location
You may pay your bill in person at our office address. We are open from 8:00 a.m. to 5:00 p.m. Monday thru Friday. We have a payment dropbox beside the door for after hours and when we are open, you can always pay then and get a reciept for your payment We accept cash, check, credit or debit cards and money orders. To avoid longer wait times, please note that Mondays, Fridays and the first day after a holiday are normally very busy.
Payment Through Financial Institution Online Bill Pay
Many financial institutions such as major banks offer their customers the ability to pay their bills via an online bill payment service (through your bank's website). Normally, these services debit the customer's checking or savings account to pay the bill. Depending on the financial institution, they may or may not charge a fee for the service. Payments may take up to seven business days to post to the customer's account. Please consult with your bank for more information.
Payment by Credit Card or E-Check
We offer payment by credit card, debit card or e-check through the PayClix system. It has the advantage of automatic notices when bills are due and you can also look at your past payments. We also offer credit card payments at the office or by phone. There is a $2.00 processing fee for using this service.
